legal

Data Protection 

As a result of browsing the website and completing the forms of the website, the user accepts that the personal data provided by him or that are provided in the future through said service, are processed in files of personal data of the establishment, including the collection of access data and the use of cookies and functions provided by third parties.

Purpose of the processing, legal basis and recipients of the information

The data is used to:

• Allow the web to function
• Register and respond to requests made by users through web forms
• The provision and administration of hotel services, booking processing and collection
• Develop web analytics and statistics
• Include features provided by third parties (Google Maps, etc.)

Web browsing and access to areas for registered users

• Purpose: the data necessary for the provision of online services are processed, including the registration of IP addresses, pages visited and date of access, as well as information about the user’s terminal. The data is also processed for security and web improvement purposes.
• Legitimation: the processing of data is necessary for the provision of online services; consent, expressed through the use of the website
• Recipients and transfers: establishment, web-based companies

Using web forms

• Purpose: to respond to requests made through web forms.
• Legitimation: consent expressed when using and submitting the form.
• Recipients and transfers: establishment and companies involved in providing the requested services

Providing services

• Purpose: to provide services including hotel booking management and payment. Send information about the property’s services by electronic means. Quality surveys.
• Legitimation: execution of the contract or provision of the service.
• Recipients and transfers: establishment and companies involved in providing the requested services

Web Analytics

• Purpose: to know how the website is searched, accessed and used by the public. They may involve the collection of personal data such as IP address, connection location, information about navigation software or hardware, etc.
• Legitimation: consent, expressed through the use of the website
• Recipients and transfers: establishment

Functions provided by third parties

• Purpose: to incorporate functions provided by third parties, such as maps, analytics, social buttons, Zendesk chat widget, etc.
• Legitimation: consent, expressed through the use of the website
• Recipients and transfers: Third-party functions establish a direct connection between the user’s browser and the Internet domains of third parties, allowing the download and execution of the function, including from pages outside the European Economic Area.

This website integrates Google Inc features such as Google Analytics and Google Maps. By using this website the user authorizes the processing of their data by Google in accordance with the provisions of its privacy policy: https://policies.google.com/privacy

Veracity of the data

The user must fill out the forms with true, accurate, complete and current data. The user will not enter data corresponding to another person; the data will be presumed to have been provided by the data subject. The user will be solely responsible for any direct or indirect damage or damage that may be caused to any person due to the completion of the form with data relating to another person.

Rights of access, rectification, deletion, opposition and other

The data subject has the right at all times to access, rectify, and delete the data concerning him, as well as oppose the processing of his data, in the terms contained in the data protection legislation. You also have the right to request: the portability of your data, the revocation of the consent given if any and the limitation of the processing.

The data subject may exercise these rights in writing addressed by post to the property.

The applicant must include this signed application communication indicating the action requested and photocopying the ID or passport.

The data subject may also object to the receipt of commercial e-mails, for this purpose it is sufficient to request it by means of an email sent from the address that he wishes to unsubscribe and addressed to the establishment.

The data subject, if he considers that the processing of his data violates data protection legislation, can make a complaint to the data protection supervisory authorities.

Minors

The use of web services to persons under 18 years of age is prohibited.

Data security

This website has one of the most secure technologies in terms of the protection of your credit card data. It also complies with all international standards that legislate the matter. All sections where we request sensitive information use the SSL communication protocol. This means that information that travels over the Internet from your computer to our server makes it encrypted, making it indecipherable to anyone outsiders. This technology ensures and warrants that your data cannot be intercepted, manipulated or impersonated in any way. In this way the payment over the Internet is today as secure as direct purchase.

What does SSL mean?

Secure Socket Layer (SSL) is a standard Internet security technology. It applies an encryption (encoding) system that provides the maximum confidentiality of the data transmitted to us. This prevents illegal entry or interception into a system while data is circulating over the Internet. For added security, this data is stored on a secure server protected by a firewall in continuous surveillance.